FAQs2022-04-07T11:15:42+08:00

EWAYBAG FAQS

Honestly, if it is your first time finding a flexible packaging manufacturer or supplier, it is a sure way
that you have some questions. So, read on and learn more!

About Packaging Bags & Pouches

1. What is the minimum number of pouches I can order?2021-10-31T16:15:32+08:00

For certain unprinted pouches, 500 pcs is the minimum quantity you can order. Normally we need 10000-20000pcs for printed pouch, very small bags will need 50000pcs for a start.

2. How do you conduct proofing of your process?2021-10-31T16:30:33+08:00

Before we print your film or pouches, we will send you a marked and color separate artwork proof with our signature and chops for your approval. After that, you will have to send a PO before the printing starts. You can request printing proof or finished products samples before mass production start.

3. How do you pack the printed bags and pouches?2021-10-31T16:23:53+08:00

All the printed bags are packed 50pcs or 100pcs one bundle in corrugated carton with wrapping film inside the cartons, with a label marked with bags general information outside the carton. Unless you have specified otherwise, we reserve the right to make changes to the carton packs to best accommodate any design, size, and pouch gauge. Please notify us if you can accept our company logos printed outside the cartons. If need packed with pallets and stretch film we will notify you ahead, special pack requirements like packing 100pcs with individual bags please notice us ahead.

4. Does your have custom labels services?2021-10-31T16:23:57+08:00

Yes, custom labels are available. Call or email us to get more information about this.

5. Can I get some sample for the size and testing purposes?2021-10-31T16:24:51+08:00

Yes, we recommend that you try our pouches before you purchase them. This ensures that you get the right color, size, and design you desire. You can request both existing samples or custom samples, custom samples may need charges.

6. Is there a minimum requirement for the labeling services?2021-10-31T16:24:05+08:00

We highly appreciate a minimum of 5000 pieces to maximize the efficiency of our systems and cut costs.

7. What are the lead times normally?2021-10-31T16:24:09+08:00

Our lead times will highly depend on the printing design and style required by our clients. But in most cases, our lead times lead timeline is between 2-4 weeks depends on quantity and payment. We make our shipment through air, express, and sea. We save between 15 to 30 days to deliver at your doorstep or nearby address. Enquire with us on the actual days of delivery to your premises, and we will give you the best quote possible.

8. Do you have any retort pouches?2021-10-31T16:24:14+08:00

Yes, we are a versatile pouch and bags company. Retort pouch for Pasteurization purpose or 95℃,105℃,121℃, and 135℃ all available, call or email us to know more; we can customize them for you. You will also get our quote for free.

9. What is the best packaging material which can keep my products from direct sunlight or moisture?2021-10-31T16:24:23+08:00

We highly recommend that you use aluminum foil materials for such purposes. However, we also give metalized films that work well with extreme sunlight. To protect your product from moisture, you can also use other materials such as polypropylene, nylon. Some coatings on our pouches come with the best moisture barrier.

10. Can I get materials which allow for easy open packages?2021-10-31T18:51:27+08:00

Yes, you can. We make easy-to-open pouches and bags with add-on features such as laser scoring or tear tapes, tear notches, slide zippers, and many others. If for one time use an easy peeling inner coffee pack, we also have that material for the easy peeling purpose.

11. What artwork files do you accept?2021-10-31T16:16:02+08:00

We accept Adobe Illustrator, PSD, or PDF. You can save the PDF from your setup and send us the artwork in PDF format. Make sure they are outlined, or you will need to send all fonts used in design.

12. How do you explain flexible packaging?2021-10-31T16:16:03+08:00

This is a non-rigid Packaging structure that is used to package as well as protect consumable and non-consumable products. By the Flexible Packaging Association, flexible packaging can be defined as a package whose shape can be changed at any time. The pouches and bags we print are great examples.

13. What is converting?2021-10-31T16:16:03+08:00

Converting is the changing of something from a given form to another. The conversion is the process of using foils, films, and resins through lamination and formation of the multilayer structure used in pouches and bag manufacturing.

14. What is extrusion coating?2021-10-31T16:16:03+08:00

Extrusion coating is the coating of the molten web of the synthetic resin on the substrate material. This process involves the extruding resin from the slot die and has 320 degrees and placed directly on the moving web. The latter is allowed to cool the molten film making it solid giving it the desired finish.

16. How do you define adhesive lamination?2021-10-31T16:16:03+08:00

Adhesive lamination is the lamination of multiple material webs together by the use of adhesive. The various kinds of lamination systems include solvent-less, water-based, and solvent-based.

17. How do I know the difference between co-extrusion and mono-extrusion?2021-10-31T16:16:03+08:00

The difference between mono-extrusion is that mono-extrusion has a single resin, but the co-extrusion is a simultaneous extrusion comprising of two or more resins in a sandwiched film along with some distinctly different individual layers.

18. Do you fill or do form packaging?2021-10-31T16:16:03+08:00

No. we primarily supply printed and un-printed packages which are also custom-engineered. However, we work with multiple networks of packaging companies and can refer you to many of them which will provide the filling, sealing, or forming services. Contact us for more information.

19. What are the material specifications I can get from you?2021-10-31T16:16:03+08:00

Our company provides a wide range of custom laminating materials which can meet our clients’ diverse needs. Some of them are Matt-BOPP, BOPP, AL, PA, VMPTE(PETAL), Matt-PET, PET, PP, PE, LLPDE, Milk White PE, CPP, VMCPP(PETAL), and many others.

About Terms & Conditions

General FAQS

1. What will I receive with my package design?2021-10-31T18:57:28+08:00

You will get a custom-designed package that best fits your choice along with a branded logo of your choice. We will ensure that all the necessary details will get fitted even if it’s an ingredient list or a UPC.

2. What kind of bags and pouches does your offer?2021-10-31T18:39:59+08:00

At EWAYBAG, We offer vast packaging options for our clients. That ensures that you have an array of options for your products. Call or Email us today to confirm any packaging your want or visit our page to view some of the choices we have.

3. What type of printing do you offer?2021-10-31T18:57:28+08:00

We print pouches up to 10 colors. We use rotogravure, flexo, and digital printing.

4. Which materials do you offer when printing the bags and pouches?2021-10-31T18:57:28+08:00

We provide a wide range of post-consumer materials and reusable materials. We also offer compostable pouches as well as non-plastic bags.

5. Can I order for a custom pouch which is not included in your website?2021-10-31T18:57:28+08:00

Yes. You can send us the artwork, dimensions, and pouch you are looking for. We will then approve or make recommendations on your artwork, send it to you. Once your artwork is accepted, our designers and engineers will retreat to make you the bags and pouches you anticipate for.

7. Can I change my order?2021-10-31T18:57:28+08:00

Yes, you can as long as we have not started printing it.

8. How much does the shipping cost?2021-10-31T18:57:27+08:00

The shipping will highly depend on the location of delivery as well as the quantity being supplied. We will be able to give you the estimate when you have placed the order.

9. Which places do you ship your bags too?2021-10-31T18:57:27+08:00

For now, we are shipping in various continents but mainly Europe and USA. The USA is our main market.

10. What if I don’t get my shipment or my shipment delays?2021-10-31T18:58:53+08:00

If your shipment delays, kindly contact us via our email and we will find out about the delays.

11. What will happen if an error occurs during payment?2021-10-31T19:11:05+08:00

If you find out that an error has occurred, do not immediately process another payment because the payment could have gone through. Email us, and we will check if we have received any confirmation on our side.

11. What will happen if an error occurs during payment?2021-10-31T19:11:05+08:00

If you find out that an error has occurred, do not immediately process another payment because the payment could have gone through. Email us, and we will check if we have received any confirmation on our side.

12. Can I pay in installments?2021-10-31T19:11:05+08:00

Unfortunately, we do not accept payments in installments. Only twice payment at one order.

13. What if the order does not satisfy me?2021-10-31T19:11:05+08:00

EWAYBAG guarantees 100% satisfaction with our services. Therefore, if you feel that you are not satisfied with our design or quality, we will rectify it to suit your desired outcome. Contact us and let us know the reasons why you are not happy.

14. Can you print on both sides of the pouches?2021-10-31T19:11:05+08:00

Yes. We usually print all the sides of the pouches unless otherwise specified.

15. Do I need to pay extra for you to print both sides on my pouches?2021-10-31T19:11:04+08:00

Extrusion lamination is similar to extrusion coating. However, in extrusion lamination, the hot molten resin is used as the bonding medium on the second web material.

16. How do you define adhesive lamination?2021-10-31T19:11:04+08:00

Adhesive lamination is the lamination of multiple material webs together by the use of adhesive. The various kinds of lamination systems include solvent-less, water-based, and solvent-based.

17. How do I know the difference between co-extrusion and mono-extrusion?2021-10-31T19:11:04+08:00

The difference between mono-extrusion is that mono-extrusion has a single resin, but the co-extrusion is a simultaneous extrusion comprising of two or more resins in a sandwiched film along with some distinctly different individual layers.

18. Do you fill or do form packaging?2021-10-31T19:11:04+08:00

No. we primarily supply printed and un-printed packages which are also custom-engineered. However, we work with multiple networks of packaging companies and can refer you to many of them which will provide the filling, sealing, or forming services. Contact us for more information.

19. What are the material specifications I can get from you?2021-10-31T19:11:04+08:00

Our company provides a wide range of custom laminating materials which can meet our clients’ diverse needs. Some of them are Matt-BOPP, BOPP, AL, PA, VMPTE(PETAL), Matt-PET, PET, PP, PE, LLPDE, Milk White PE, CPP, VMCPP(PETAL), and many others.

If you have any questions which are still unclear or doubtful you are always welcome to email us, we will reply accordingly. Please send us your questions to Evibag@evibag.com, we will reply to you normally within 24 working hours.

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